Delivery Information

Delivery & Shipping Policy

Recommended statement is "zayani.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE".

"Policy of multiple shipments has to be mentioned on their website".

"At the time of checkout disclose to the cardholder, the possibility that multiple shipments may result in multiple postings to the cardholder's monthly statement".

Order Cancellations by the Customer

Any Cancellation will be accepted by phone or by email from the registered email ID and only if the order has not been shipped out by us. In case the order is refused at the time of delivery, a cancellation will be accepted in case of cash payments. In the case of Credit Card payments, the credit card will be refunded within 10 working days.